Error Archives - Page 2 of 9 - File transfer tool from Limagito

25 May
Unable to login with AD account “User account not valid”
Unable to login with AD account “User account not valid”
Limagito File Mover has an option to add User Accounts so you can restrict the rules and options for different type of users.
More information: I want to use user accounts in LimagitoX File Mover
There is also a possibility to use domain accounts. Important in this case is that the ‘Logon As’ account of the File Mover Service is an account of this domain and with sufficient rights because it needs to able to request the domain controller if a user/password combination is valid or not.
Recently we received some feedback of a user which we would like to share with you:
Me and my admin network colleague have got AD account declared on Limagito. There is no problem at all. But, in despite adding other AD users in Limagito list accounts, unable at all to authenticate… “user account not valid”. These AD accounts are listed in the same OU as us, so I don’t understand why it causes problem, and I didn’t find any log about this error on the server. Could you help us ?
We replied with:
We are using a Windows API here to check if the account is valid. We did not change anything to this code and there is not much we can do. We’ll check if we can add more log information in the next build. Most of the time it is the user account used for the File Mover service or user rights or OU .. not easy. Strange that it does work for some accounts.
Later on we received the following feedback:
I have found a workaround after few tests : only the “Backup operators” local group permits to solve problem.
(obviously, it works also with Administrators local group… but I reject this solution).
I tried another local groups (Power users, etc..) nothing better.
I also tried to make a match regarding the Backup Operators location in the local policies (gpedit.msc ; …\local policies\user rights assignments), but nothing better at all.
=> only the Backup Operators group works.
So, I added an AD group in “Backup operators”, and all members of this AD group can open Limagito web access !
Maybe it can help your team to explain and permit to add instruction in Manual.
=> in our environment, I have to let some users hold/release determinate rules, this is why I need this king of access.

#Filetransfer #Filemanagement
If you need any info about this ‘User account not valid’ question, please let us know.
Best regards,
Limagito Team
By Limagito-Team Error domain, User account not valid
25 May
Treatment Error in PGP Decryption
Q: Treatment Error in PGP Decryption. I am writing a rule to decipher pgp files. Sometimes, I may have some error (ie. bad pgp key). In this case, I have the following error:
I would like in this case to move the file in an other directory (ie. FILE IN ERROR). Is it possible ?
A: Yes this is possible. We’ll use our Rule Events ‘On Error’ option. This event is triggered when an error occurs, in this case with the decryption in the Destination. We added some screenshots to get you started.
Please open the ‘Rule Events’ setup:
Enable ‘On Error’ and add and enable the following ‘Pascal Script’ (be sure ‘On Error’ is selected). Don’t forget to adjust the ctErrorPath const.
Const ctErrorPath = 'C:\Temp\'; // path must end with / Begin psExitCode:= 1; // ... add your code here psMoveFile(psFilePath + psFileName, ctErrorPath + psFileName); End.
Feedback customer:
In the meanwhile, I had found another solution using command on the event After Move Error. But I switched back to your solution.

#Filetransfer #Filemanagement
If you need any info about this ‘Treatment Error in PGP Decryption’ question, please let us know.
Best regards,
Limagito Team
By Limagito-Team Encryption Error gpg, handle error, pgp, Treatment Error
22 May
Why does one rule turn orange after it triggers
Q: Why does one rule turn orange after it triggers. It copies the files as it should. All others remain blue. Thanks, José
A: Because there was an error (it is our ‘Info Status’ option). It is just to show you that an error occurred during the last time you checked the Remote tool. You can reset or disable this behaviour.
#Filetransfer #Filemanagement
If you need any info about this ‘rule turn orange’ error, please let us know.
Best regards,
Limagito Team
By Limagito-Team Error rule turn orange

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Error

Unable to login with AD account “User account not valid”

Treatment Error in PGP Decryption

Why does one rule turn orange after it triggers

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