• 18 Jun

    SMTP Error Message could not be assembled due to error 1

    Q: We had an issue with one of our servers, and had to rebuild it from scratch. When we rebuilt our workflows all seemed to be fine however we are getting the following error when we try to initiate an SMTP workflow.
    6/14/2022 5:03:47 PM SendSMTPMsg Exception: Message could not be assembled due to error 1
    We don’t see any errors on the SMTP server, and this is the same setup we had in place before the previous server failed.
    Can you give us a direction on this? I am not sure what error 1 means, and I am unable to find it in the documentation.

    A: Did you copy/paste some text into the body (or subject) field? Could you clear the body completely and do a test please.

    This is most likely the message contains a character which is not covered by the current charset. If you didn’t set any charset, “iso-8859-1” is used by default.
    Also, please make sure you’ve provided at least one “from” address and at least one “to” address. This could be the reason of the error also.

    For SMTP we also have a CharSet option. In your case I would set it to:   utf-8

    assembled due to error 1

    #SMTP #Filetransfer #Filemanagement

    If you need any info about this ‘assembled due to error 1’ request, please let us know.

    Best regards,

    Limagito Team

  • 12 Jun

    Verify integrity of ftp file transfers

    Verify integrity of ftp file transfers

    With FTP you can use a couple of ‘Non-standard‘ Commands to verify the integrity of a file transfer (download & upload):

    • XCRC
    • XMD5
    • XSHA1, XSHA256, XSHA512

    In version v2022.6.12.0 of Limagito File Mover we added support for these Commands to:

    • Built-In FTP Server
    • FTP as Source
    • FTP as Destination

    Not all FTP servers support this ‘Non-Standard’ command. You can check this using the ‘Support’ tab in your FTP Destination setup (v2022.6.12.0). Click ‘Connect’ and check if File Verification is supported by the FTP server. In this screenshot we are connected to the Limagito FTP Server.

    Limagito File Moverr Verify integrity of ftp

    If your FTP server supports File Verification then you can enable this in the FTP Source or Destination setup (Verify Tab > Verify File after Copy/Move).  If your FTP Server does not support File Verification and you need this then maybe you can use: link.

    Limagito FTP Verify option

    #FTP #Filetransfer #Filemanagement

    If you need any info about this request, please let us know.

    Best regards,

    Limagito Team

  • 06 Jun

    SFTP Connection errors 10054 (0x2746)

    Q: SFTP Connection errors 10054 (0x2746). Is there something we can look at in regards to this error?  What causes it and if we can resolve? We’ve encountered a situation twice now where a vast amount of rules appear to stop processing to 1 particular server.  The rules in web remote all turn green and stay green as if they are currently being triggered, but there is no output on the runtime log and no transfers take place. To resolve the issue we’ve restarted the Limagito server, and rule processing occurs normally again. Are we able to provide you with some logs that might help shed light on what’s occurred?

    We have 173 rules, and of the failures they seem to be with this 1 SFTP server, destination and source rules. Is there a preference in which one we use? We scan the rules every 70 seconds.

    • With our SFTP Source Code Vendor 1 (SB) the error message looks like:

    6/3/2022 9:12:57 AM SFTP Connected Error

    6/3/2022 9:12:57 AM Connect attempt 1 Exception: Connection lost due to error 10054

    6/3/2022 9:12:57 AM Connecting SFTP Server..

    6/3/2022 9:12:57 AM Cyclus [SFTPGET]

    6/3/2022 9:12:57 AM Start Source Thread

    • With our SFTP Source Code Vendor 2 (CK) the error message looks like:

    SFTP Connection Errors

    A: With 70 seconds scan time we would certainly enable the ‘Stay connected’ option (Common Tab of SFTP setup). We guess this SFTP server is no longer accepting new connections (after x time). Please also check the ‘Hint’ in the feedback when using our SFTP Source Code Vendor 2 (CK). If you trigger the rules often then some SFTP servers will find this (connects/disconnects) suspicious and will no longer allow new connections for a certain time.

    • SFTP Setup (Source or Destination), enable ‘Stay Connected’.

    SFTP Stay Connected option

    #SFTP #Filetransfer #Filemanagement

    If you need any info about this ‘ SFTP Connection errors’ question, please let us know.

    Best regards,

    Limagito Team

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