File Mover Blog

February 12, 2023

SMTP User authentication failed error

SMTP User authentication failed error

Q: I tried enabling the event rule with common smtp and received this error. Our SMTP uses port 25 and we verified the server can send an email using the same credentials using powershell. Do you know what could be an issue?

SMTP user authentication failed

A: Could you please in your SMTP setup disable ‘Allow Authentication’

Limagito File Mover SMTP Allow Authentication

#FileTransfer #SMTP

If you need any info about this ‘User authentication failed’ error, please let us know.

Best regards,

Limagito Team

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