Error Archives - Page 3 of 9 - File transfer tool from Limagito

22 May
The network path was not found error
Q: I’m getting the network path was not found error. We have a few rules that are constantly throwing the error below. The rule does appear to be working ocne a file is present in the source but I was wondering how I can stop the rules from showing the error. Thanks.
A: There can be many reasons for this error message. Google returns 4.330.000.000 results if you search for this message.
One of them could be too long file (path) names. Please check: https://limagito.com/filenames-longer-256-characters/

#Filetransfer
If you need any info about this ‘network path was not found’ error, please let us know.
Best regards,
Limagito Team
By Limagito-Team Error network path was not found, path not found
22 Apr
Error while searching files: Invalid signature message
Q: We have the problem with deletion rules for different SANs that the error message “Error while searching files: Invalid signature” appears in the log. I have attached a screenshot of the error message and the rule as pdf. It’s nothing complicated. The P-drive on which should be deleted in several folders is a Quantum SAN \\MyServer\production which is connected via smb in windows and the used user has RW rights. But there are also rules on the same storage that work without this error message. Do you have any idea what this could be or what the error message means? In the blog I have unfortunately found nothing about this error message.
A: We found more info on Google: “Error while searching files: Invalid signature”
The customer was using our File Mover as Application and this combined with a mapped network drive (+drive letter) which he added within Windows. This is not something we prefer certainly not when using our File Mover as Service where it is absolute necessary to use our Network Drive option to map network shares.
Since he was using our File Mover as Application we adviced him to enter the full path instead of the mapped drive letter. We received the following feedback:
Thanks for the tip. I have been running the rules since our last mail and it seems that it really was that. With the full UNC path, the error message does not appear so far.
Other links about this topic:
https://www.serverlab.ca/tutorials/windows/storage-file-systems/windows-server-2012-smb-3-0-invalid-signature-error-with-smb-2-storage/
https://docs.microsoft.com/en-US/troubleshoot/windows-server/networking/error-messages-smb-connections
#FileTransfer
If you need any help with this ‘Invalid signature’ error message, please let us know.
Best Regards,
Limagito Team
By Limagito-Team Error Invalid, signature

29 Nov

Q&A 32: Error during sftp file upload with Limagito File Mover

Q: We have installed Limagito version v2020.11.21.0 with the Site+ license on a W2K19 server. When we try to transfer files to an external sftp server it doesn’t work out fine (Error during sftp file upload). The SSH connection seems fine to me , but the files won’t be uploaded. Unfortunately the other side can’t help me out and I can’t find out what is happening and why.

25-11-2020 19:39:31 [SFTP] SFTPUploadFile, CK UploadFileByName Error, ChilkatLog:
 
[SFTP]   UploadFileByName:
[SFTP]     DllDate: Jul  2 2020
[SFTP]     ChilkatVersion: 9.5.0.83
[SFTP]     UnlockPrefix: CPSFTB.CB1062022
[SFTP]     Architecture: Little Endian; 64-bit
[SFTP]     Language: Delphi DLL
[SFTP]     VerboseLogging: 0
[SFTP]     SshVersion: SSH-2.0-XpertSuite
[SFTP]     SftpVersion: 4
[SFTP]     Component successfully unlocked using purchased unlock code.
[SFTP]     uploadFileByName:
[SFTP]       remoteFilePath: /XX/XX_2020-11-24_08-00-00-werknemers.xml
[SFTP]       localFilePath: \\MyDomain\proces\XX_2020-11-24_08-00-00-werknemers.xml
[SFTP]       localFileSize: 4485
[SFTP]       sftpOpenFile:
[SFTP]         remotePath: /XX/XX_2020-11-24_08-00-00-werknemers.xml
[SFTP]         access: writeOnly
[SFTP]         createDisposition: createTruncate
[SFTP]         v3Flags: 0x1a
[SFTP]         buildLongPath_xFilePath: \\MyDomain\proces\XX_2020-11-24_08-00-00-werknemers.xml
[SFTP]         Sent FXP_OPEN
[SFTP]         StatusResponseFromServer:
[SFTP]           Request: FXP_OPEN
[SFTP]           InformationReceivedFromServer:
[SFTP]             StatusCode: 5
[SFTP]             StatusMessage: Error while parsing request.
[SFTP]           --InformationReceivedFromServer
[SFTP]         --StatusResponseFromServer
[SFTP]       --sftpOpenFile
[SFTP]       Failed to open file.
[SFTP]     --uploadFileByName
[SFTP]     Failed.
[SFTP]   --UploadFileByName
[SFTP] --ChilkatLog
 
25-11-2020 19:39:31 [SFTPPUT] Copy Error \\MyDomain\proces\XX_2020-11-24_08-00-00-werknemers.xml

A: It’s look like the SFTP server is trying to use SFTP Version v4 but .. not correctly. The solution here is to only allow SFTP Version v3.

FYI: The customer is using our Second SFTP Vendor (CK).

Limagito File Mover SFTP v3 Only

Feedback from customer:

Great !! that did the trick. J J J
Thanks for your support !!!

If you need any help with this ‘Error during sftp file upload’, please let us know.

Best Regards,

Limagito Team

By Limagito-Team Error Q&A SFTP error, SFTP, upload

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The network path was not found error

Error while searching files: Invalid signature message

Q&A 32: Error during sftp file upload with Limagito File Mover

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