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Dear users,

We’ve changed to ‘Deskroll.com’ as our primary remote support solution.

How it works

• Goto https://deskroll.com/
• Click ‘Join Meeting’
• A download will start because you will need to install a small piece of software to enable the remote support session
• Run the application and send us the passcode displayed on this small piece of software
• Click Yes when prompted to allow remote support session.

Downloads (directly)

DeskRoll for PC

DeskRoll for Mac

Features

• Security. 256-bit AES communications encryption, SSL, protection from passcode guessing attempts.
• Works through firewalls, proxies, NAT. All you need is Internet access, there is nothing to configure.
• IM chat. Often useful even if you can have a phone conversation.
• Remote support of Windows and Mac users. Mac app is automatically offered to Mac users.
• …

Best Regards,

Limagito Team