support

  • 07 Oct

    How-To Start Remote Support

    Dear users,

    We’ve changed to ‘Deskroll.com’ as our primary remote support solution.

    How it works

    • Goto https://deskroll.com/
    • Click ‘Join Meeting’
    • A download will start because you will need to install a small piece of software to enable the remote support session
    • Run the application and send us the passcode displayed on this small piece of software
    • Click Yes when prompted to allow remote support session.

    Downloads (directly)

    widget-blueDeskRoll for PC

    widget-blueDeskRoll for Mac

    Features

    • Security. 256-bit AES communications encryption, SSL, protection from passcode guessing attempts.
    • Works through firewalls, proxies, NAT. All you need is Internet access, there is nothing to configure.
    • IM chat. Often useful even if you can have a phone conversation.
    • Remote support of Windows and Mac users. Mac app is automatically offered to Mac users.

    Best Regards,

    Limagito Team

    By Limagito How-to , ,
  • 17 Apr

    LIMAGITO FILE MOVER vX SUPPORT WILL END IN 2016

    Dear Users,

    Limagito support of version X will end in December 2016 so we’ll no longer support this version in 2017. Our latest File Mover version is XI and it’s setup is 100% compatible  with previous version X. You can install both versions on the same system, just don’t use them at the same time. Both versions will use the same settings database. Don’t hesitate to ask if you have any questions about the migration to XI. Version XI is available in 32 and 64bit.

    Best Regards,

    Limagito Team

  • 21 Sep

    Limagito File Mover v9 support will end in 2014

    Dear Users,

    We’ll no longer support Limagito v9 in 2015. Our next generation File Mover called LimagitoX in it’s current status is a very good replacement for v9. Stability has even reached a higher level as v9. In the meanwhile we are working hard on our next version called LimagitoXI. LimagitoXI is based on LimagitoX and uses the same settings so it’s much easier to upgrade in the future.

    Best Regards,

    Limagito Team