support

  • 07 Oct

    How-To Start Remote Support

    Dear users,

    We’ve changed to ‘Deskroll.com’ as our primary remote support solution.

    How it works

    • Goto https://deskroll.com/
    • Click ‘Join Meeting’
    • A download will start because you will need to install a small piece of software to enable the remote support session
    • Run the application and send us the passcode displayed on this small piece of software
    • Click Yes when prompted to allow remote support session.

    Downloads (directly)

    widget-blueDeskRoll for PC

    widget-blueDeskRoll for Mac

    Features

    • Security. 256-bit AES communications encryption, SSL, protection from passcode guessing attempts.
    • Works through firewalls, proxies, NAT. All you need is Internet access, there is nothing to configure.
    • IM chat. Often useful even if you can have a phone conversation.
    • Remote support of Windows and Mac users. Mac app is automatically offered to Mac users.

    Best Regards,

    Limagito Team

    By Limagito How-to , ,
  • 21 Sep

    Limagito File Mover v9 support will end in 2014

    Dear Users,

    We’ll no longer support Limagito v9 in 2015. Our next generation File Mover called LimagitoX in it’s current status is a very good replacement for v9. Stability has even reached a higher level as v9. In the meanwhile we are working hard on our next version called LimagitoXI. LimagitoXI is based on LimagitoX and uses the same settings so it’s much easier to upgrade in the future.

    Best Regards,

    Limagito Team

     

    By Limagito News Update , ,