Dear users,
We’ve changed to ‘Deskroll.com’ as our primary remote support solution.
How it works
- Goto https://deskroll.com/
 - Click ‘Join Meeting’
 - A download will start because you will need to install a small piece of software to enable the remote support session
 - Run the application and send us the passcode displayed on this small piece of software
 - Click Yes when prompted to allow remote support session.
 
Downloads (directly)
Features
- Security. 256-bit AES communications encryption, SSL, protection from passcode guessing attempts.
 - Works through firewalls, proxies, NAT. All you need is Internet access, there is nothing to configure.
 - IM chat. Often useful even if you can have a phone conversation.
 - Remote support of Windows and Mac users. Mac app is automatically offered to Mac users.
 - …
 
Best Regards,
Limagito Team

