retry

  • 26 Jul

    Why Change Notify Isn’t Picking Up All Files

    Q: Change Notify Isn’t Picking Up all files. When using Change Notify we are running into an issue where 1 file is not being moved until other files are added.  Here is example:
    1.  10 files are added to a folder within 1 second
    2.  9 files are moved to the correct destination but 1 file doesn’t move
    3.  20 minutes pass and the same file still remain in the folder
    4.  21 minutes pass we get 10 more files placed in the folder
    5.  The 1 file that didn’t move prior will now move to correct folder along with 9 of the 10 new files added, leaving 1 file again
    Pattern repeats like this always leaving 1 file in the source folder that will not move until another batch of files arrive.
    Here is our Schedule/notify settings:
    limagito filemover scan timer setup
    limagito file mover schedule setup
    Limagito filemover Change Notify Isn't Picking Up
    Are we setting something wrong?
    A: Probably not, it seems the last file you are adding to the Source folder was not fully there and we tried to move it. Because ‘Exclude Files In Use’ was enabled we didn’t touch this file. In version v2026.7.26.0 we added an extra option: ‘Retry Check if In Use’. Enabling this extra option should fix your issue when ‘Exclude Files In Use’ is enabled together with Change Notify as trigger.
    limagito file mover file filter setup
    In version v2026.8.6.0. retry times is now adjustable, time between retries is one second.
    limagito filemover Change Notify Isn't Picking Up
    If you need any help about this ‘Change Notify Isn’t Picking Up’ question, please let us know.

    Best Regards,

    Limagito Team

    #changenotify #managedfiletransfer #filetransfer #filemanagement #limagito

  • 30 May

    Q&A 13: is it possible to retry a file delete if it fails in LimagitoX File Mover

    Q: Is it possible to automatically retry a file delete if it fails

    A: Yes this is possible since version v2020.5.30.0

    Select ‘Function Setup’ >> Common Tab

    Here you’ll find ‘Retries after failure’ and ‘Seconds between each retry’. In the screenshot below we’ll try 3 times and will wait 5 seconds between each retry.

    LimagitoX Retry File Delete option

    As long as the source file is locked it will retry. If it is unlocked within the retries it will not give an error.

    LimagitoX File Delete Retry RunTime Log succes

    If the file is still locked after all the retries then it will give an error + information why it couldn’t delete the file.

    LimagitoX File Delete Retry RunTime Log error

    In version v2020.6.1.0 we added the ‘On Error Event & On Error Execute Command’ if a Delete after Move fails.

    If you need help with the ‘retry a file delete’, please let us know.

    Regards,

    Limagito Team

    By Limagito-Team Q&A , ,
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