shared mailbox in 365

  • 29 Jan

    Trying to connect to a shared mailbox in 365

    Q: I am now trying to connect to a shared mailbox in 365, can you please assist on how I can do this? The authentication is working fine against the user mailbox [A] but I’m not sure how to modify the IMAP4 setup to connect to a shared mailbox.

    Source:  [IMAP4]


    Shared mail: – mailbox permissions setup, email apps enabled

    I’ve tried using:\health in the username and various other option all without success [B]

    If I put in the Mailbox I think it ignores this and connects to the user mailbox.

    If I follow the instructions it returns error ‘Check Password’ [C]

    Many thanks, Adam

    Limagito File Mover shared mailbox in 365

    Limagito File Mover shared mailbox in 365

    Limagito File Mover shared mailbox in 365

    – Limagito:

    Hello Adam,
    According to our information (confirmed by a user) you should enter the shared mail address as username (
    The reason why in our article the password is left blank is because our user was using OAuth2 authentication.
    ( )

    That is why you get the ‘Check Password’ Messagebox.

    Question, what happens when you enter as username and the password from the admin account (

    – Customer:

    As suggested I changed the username to

    And left the password is it was for the admin account (

    This now lists the health mailbox!

    The source is now: [IMAP4]

    I would not have thought to try exactly that. One for your (&mine) documentation perhaps

    Thanks again for your quick response 😊


    #FileTransfer #imap

    If you need any info about this post, please let us know.

    Best regards,

    Limagito Team