• 07 Oct

    How-To Start Remote Support

    Dear users,

    We’ve changed to ‘Deskroll.com’ as our primary remote support solution.

    How it works

    • Goto https://deskroll.com/
    • Click ‘Join Meeting’
    • A download will start because you will need to install a small piece of software to enable the remote support session
    • Run the application and send us the passcode displayed on this small piece of software
    • Click Yes when prompted to allow remote support session.

    Downloads (directly)

    widget-blueDeskRoll for PC

    widget-blueDeskRoll for Mac


    • Security. 256-bit AES communications encryption, SSL, protection from passcode guessing attempts.
    • Works through firewalls, proxies, NAT. All you need is Internet access, there is nothing to configure.
    • IM chat. Often useful even if you can have a phone conversation.
    • Remote support of Windows and Mac users. Mac app is automatically offered to Mac users.

    Best Regards,

    Limagito Team

    By Limagito-Team How-to , ,
  • 03 Oct

    Using multiple instances of our Limagito Filemover Tool

    Howto: “Using multiple instances of Limagito Filemover, version v2017 and higher”

    • Open Program Folder of Limagito X File Mover
      • C:\Program Files\LimagitoX File Mover or C:\Program Files\LimagitoX File Mover (x86)
    • Copy and rename the following files
      • LimagitoXA.exe
      • LimagitoXC.exe
      • LimagitoXR.exe
      • LimagitoXS.exe
      • LimagitoXW.exe
    • Important about the rename: you MUST add a PREFIX to the original filenames.
      • ! Do NOT use a dash or space !
    • In the example below I’ve added “Second_” as prefix.
      • Second_LimagitoXA.exe
      • Second_LimagitoXC.exe
      • Second_LimagitoXR.exe
      • Second_LimagitoXS.exe
      • Second_LimagitoXW.exe (be sure to use a different port for the second Web Remote instance, default is 8077)
    • Now your second instance is ready.

    How To use the second instance of the File Mover:

    • Use Second_LimagitoXC.exe to start the config tool of the second File Mover instance:
    1. Import the license file
    2. Install the File Mover Service
    3. Adjust the ‘Logon As’ user of the second File Mover instance (services.msc)
    4. Optional: Install the Web Remote Service (different Tab)
    5. Optional: Adjust the ‘Logon As’ user of the second Web Remote  instance (services.msc)
    6. Start the File Mover Service
    • Use Second_LimagitoXR.exe to start the Remote Tool of the second File Mover instance:
    1. Connect to the second File Mover instance running as Service


    If you need any help with the ‘multiple instances’ setup, please let us know.

    Best Regards,

    Limagito Team

    By Limagito-Team Installation ,
  • 01 Oct

    LimagitoX File Mover – Different Editions – Update

    Dear Users,

    Changes since 1st of October:

    • Free Lite, Single, Site and Corporate will change into Lite+, Single+, Site+ and Corporate+
    • Lite+, Single+, Site+ and Corporate+ License will have the +PLUS Option pack included
    • Previous Corporate License holders can still buy the +PLUS Option pack
    • Product name will stay the same, LimagitoX File Mover
    • Version number will change to year.month.day.build (i.e. v2017.10.1.0)
    • This will give you a better idea of how old the version is you are using
    • Perpetual License Type
    • Previous Corporate free lifetime upgrades will no longer be available in the new +Licenses
    • Current Corporate License holders will still receive their free updates (as promised)
    • Depending on the type of License you have the possibility to install updates during 12 to 36 months

    This leads us to the actual difference between our License types:

    Limagito File Mover License Types

    Best Regards,

    Limagito Team
    By Limagito-Team License
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