deskroll

  • 07 Oct

    Remote Support

    Dear users,

    We’ve changed to ‘Deskroll.com’ as our primary remote support solution.

    How it works

    • Goto https://deskroll.com/
    • Click ‘Join Meeting’
    • A download will start because you will need to install a small piece of software to enable the remote support session
    • Run the application and send us the passcode displayed on this small piece of software
    • Click Yes when prompted to allow remote support session.

    Downloads (directly)

    widget-blueDeskRoll for PC

    widget-blueDeskRoll for Mac

    Features

    • Security. 256-bit AES communications encryption, SSL, protection from passcode guessing attempts.
    • Works through firewalls, proxies, NAT. All you need is Internet access, there is nothing to configure.
    • IM chat. Often useful even if you can have a phone conversation.
    • Remote support of Windows and Mac users. Mac app is automatically offered to Mac users.

    Best Regards,

    Limagito Team